Assessing and Responding to a Threat of Violence

This course will first describe the different types of incidents that have typically been categorized as workplace violence.  It will give an overview of what needs to be addressed in a workplace violence prevention program.  No tolerance policies and the concept of 'reasonably foreseeable' will be discussed.  Training strategies for all employees will be covered from both a prevention and problem recognition point of view.  Behavioral warning signs will be reviewed and individual case management options will be outlined.  Response options and documentation of complaints will also be covered.  The involvement of a case assessment team will be reviewed as well as establishing documentation guidelines for the entire process.

None

At the end of the course an individual will know workplace violence 'no tolerance' policy, the documentation process, handling complaints and more.  They will also have a better understanding of behavioral warning signs and individual case management options and security/employee assistance programs (EAP).

Personalized certificate awarded upon successful completion of course and final test.

Security Managers, Human Resource Managers, Crisis Management Team Members, Risk Managers, Operational Managers, Supervisory Personnel, and anyone committed to enhancing their professional skills in relation to ASIS, HRCI and SHRM.